Groendyke looked to Eleos Technologies to solve their paperwork and communication problems.  This full service custom app – available in or out of the cab on a mobile device – allows drivers to scan and submit their documents in real time, often before the shipment has been unloaded from their trailer. Additional workflow improvements now let dispatch know the status of the load at all times.  Real-time reporting is also key to their success as they gather information to make crucial decisions about each delivery.

“In the past it often took us two or three days to communicate with drivers and get that paperwork back,” says IT Director Cory Nakvinda. “We’re getting ready to roll out a feature to automatically message the driver within 12 hours that we didn’t receive their paperwork—and which pieces we did not receive. They will see a to-do, with a scan button, and it will also bring in the document ID. So all the driver has to do is hit the button, take the picture of the document, hit send—and go on with their job.”

“The paperwork is submitted in real time, and we’re able to accurately match up the data in our TMS and kick off our back-end billing processes,” Nakvinda says. “The platform has really improved our efficiency.”

Following the successful resolution to their paperwork issue, Groendyke is now planning even more ambitious developments to their system and finding many ways to increase their productivity and improve the driver’s experience. They are automating workflows, utilizing built-in navigation tools, and deploying other features that dramatically improve the driver’s experience and save the back office hours of work each day.